secrets aura cozumel apple vacations reviews

Seems as though they do not have enough waitstaff on a regular basis. First time I think I have not tipped someone in my life.

We were blatantly ignored by waiters on several occasions, both in restaurants and on the beach. We had to wipe our feet off before getting into bed. Floors didn't seem to be getting mopped or swept daily. Took half a day to get a new one, had to use resort's app to communicate with anyone. Phone stopped working mid-stay for two days. I firmly asked that it be snaked, and it worked fine after that. Maintenance told me it was just because of the angle of the shower floor. Had to go to front desk to get them to reset cards. Worked without issue until the last full day we were there, and then our cards stopped working. Door mechanism didn't work when we arrived, took two days to fix it with multiple calls to maintenance. So, keep reading if you want to hear the list of issues we had. I took my friend with me so that I wouldn't have to travel solo and so that she could possibly see how great UVC resorts are (maybe even join), but this resort turned her off of that pretty quickly. This was probably one of the most negative experiences at a resort I've ever had in my life. I don't complain much about the little things, and I have always had good experiences with the places and people working there. I'd like to start by saying that I have traveled to Mexico resorts for vacations many times, and for the most part, I'm pretty easygoing and enjoy just being there. Took half a day to get a new one, had to.

I firmly asked that it be snaked, and it worked fine after that.ģ. Had to go to front desk to get them to reset cards.Ģ.

So, keep reading if you want to hear the list of issues we had.ġ.

Secrets aura cozumel apple vacations reviews